Partial API Outage – Upstream Bank Provider Instability

Incident Report for Trace Finance

Resolved

Our upstream banking provider is undergoing an unplanned service degradation in their core processing environment. Because a portion of our payment flows tunnel directly through this partner, instability on their side propagates to our gateway, resulting in intermittent failures and slow response times.
Posted Jun 02, 2025 - 13:30 GMT-03:00