All Systems Operational

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Uptime over the past 90 days. View historical uptime.
FaaS Operational
90 days ago
99.98 % uptime
Today
Auth API Operational
90 days ago
100.0 % uptime
Today
Exchange API Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Pix API Operational
90 days ago
99.93 % uptime
Today
Webhook API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2025
Partial Pix API Disruption
Resolved - This incident has been resolved.
Jun 15, 00:43 GMT-03:00
Update - We are continuing to work on a fix for this issue.
Jun 14, 22:47 GMT-03:00
Identified - Our partner bank responsible for settling Pix payments is currently unavailable. Transactions initiated during this period may fail or remain pending until the service is restored.

We’re in direct contact with the partner bank’s engineering team and are monitoring recovery in real time.
Jun 14, 22:47 GMT-03:00
Jun 14, 2025
Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Partial Service Disruption
Resolved - This incident has been resolved.
Jun 6, 14:03 GMT-03:00
Monitoring - We are currently experiencing an issue that affects only QR-code incoming payments processed through the provider SEMEAR. All other Pix services—including outbound transactions, key management, and QR-code payments processed via other providers—are operating normally.

Our engineering team is actively working with SEMEAR to identify the root cause and restore full functionality as quickly as possible. We will post updates here every 30 minutes, or sooner if we have significant progress to report.
Jun 6, 11:13 GMT-03:00
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Partial API Outage – Upstream Bank Provider Instability
Resolved - Our upstream banking provider is undergoing an unplanned service degradation in their core processing environment. Because a portion of our payment flows tunnel directly through this partner, instability on their side propagates to our gateway, resulting in intermittent failures and slow response times.
Jun 2, 13:30 GMT-03:00
Jun 1, 2025

No incidents reported.

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